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when will I get my order?
Orders for physical product will ship about 2–4 days after you place the order. Once they ship, it's about 2–8 business days in Canada, 2–4 in the US. Worldwide is a mixed bag but I'd bank on 2-3 weeks shipping time. If you ordered a digital product, you should have gotten a download email after ordering.
what are your shipping rates?
Canada: for 1 book, $11; for 2, $12; for 3+, $15 (Chit Chats)
USA: for 1–2 books, $9; for 3, $13 (USPS)
International: calculated at checkout based on Canada Post shipping rates. Usually about $10.
what payment methods do you take?
Visa, MasterCard and Amex, plus PayPal, Apple Pay, Google Pay and Shopify Pay.
where do orders ship from?
Vancouver, BC, Canada. I'm 99% sure you won't have any customs/duties at the door if you're shipping outside of Canada, though.
I live in the greater vancouver area. can I avoid paying shipping?
Email email@example.com to arrange an in-person pickup, with payment by cash or credit card. I will stop doing this the first time someone is weird to me.
why haven't I gotten my order yet?
I beg you to be patient. If it has been an inappropriate amount of time (see above shipping timelines), email firstname.lastname@example.org to check up on things.
how do the ebook downloads work?
You buy the thing, then you get an email with a download link. The file you get is a .zip containing four file formats: EPUB, MOBI, AZW3 and PDF. You can read these on your e-reader of choice. Most of them let you plug it into a computer and move files over that way.
what if I need a different ebook file format than the 4 you have available?
Email email@example.com and I'll hook you up.
how many physical copies of little warlord do you have? is it a limited run?
That's for me to know and you to not know. Maybe I only have one left! You'd better buy now!
i got my book and the spine is misaligned. can i get a new one?
Unfortunately, no. There were a lot of errors in printing and probably most of the spines are set incorrectly. I tried to correct it but there's not much I can do. Embrace wabi-sabi (侘寂).
who made little warlord's cool cover and that one interior illustration?
The illustrious, inimitable Christine Novosel.
are there any content warnings you want to share for little warlord?
It's got a lot of semi-graphic violence and semi-graphic sex and constant cussing, including the f-slur. Some uncomfortable underage stuff. Lots of talk about dead loved ones. Etc. Stay safe.
how do you pronounce your name
Raw-nee Sim-in-naw-vick, more or less.